Privacy Policy

1. Introduction

This website respects your privacy and is committed to protecting your personal data.

This policy explains what personal data may be collected when you use this website, why it may be collected, how it may be used, and what rights you have in relation to it.

This website aims to comply with applicable European Union data protection and cookie rules.

2. Data Controller

The data controller for this website is:

prestashop-fixes.com
Independent PrestaShop specialist
Email: contact@prestashop-fixes.com

3. What Data May Be Collected

Depending on how you interact with the website, the following categories of personal data may be collected:

• Name
• Email address
• Company name, if you provide it
• Website URL, if you provide it
• Any information included in your message
• Technical data such as IP address, browser type, device type, referrer, and visited pages

Only data that is relevant to communication, website operation, security, or service inquiries should be collected.

4. Why Data May Be Processed

Personal data may be processed in order to:

• respond to inquiries and service requests
• communicate about technical issues or project details
• protect the website against abuse or malicious activity
• maintain and improve website performance
• comply with legal obligations

5. Legal Bases for Processing

Depending on the situation, personal data may be processed on one or more of the following legal bases:

• Legitimate interest — for responding to messages, operating the website, and maintaining security
• Consent — where you explicitly consent, including for optional cookies if used
• Legal obligation — where processing is required by applicable law
• Steps prior to entering into a contract — where you contact us about services

6. Cookies

Cookies are small text files stored on your device by your browser.

This website may use cookies that are necessary for the website to function properly, such as cookies related to session handling, security, or interface preferences.

If analytics or other non-essential cookies are used, they should only be activated after you have given your consent through the cookie banner.

Cookie categories may include:

• Essential cookies — required for basic website operation
• Preference cookies — used to remember settings, if applicable
• Analytics cookies — used only with consent, if analytics is enabled

7. Cookie Management

You can manage or delete cookies through your browser settings.

Please note that disabling essential cookies may affect the functionality of some parts of the website.

8. Data Retention

Personal data is kept only for as long as necessary for the purpose for which it was collected, including for communication, legal, security, or administrative reasons.

For example, contact messages may be retained for a reasonable period in order to handle follow-up communication, quotations, support, or legal documentation.

9. Data Sharing

Personal data is not sold.

Data may be shared only where necessary with service providers involved in hosting, email delivery, website security, or technical maintenance, and only to the extent necessary for those services.

Where required, such providers are expected to process data under appropriate confidentiality and data protection obligations.

10. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• request restriction of processing
• object to processing in certain situations
• request data portability where applicable
• withdraw consent where processing is based on consent

To exercise any of these rights, please contact: contact@prestashop-fixes.com

11. Complaints

If you believe your personal data has been processed unlawfully, you may also lodge a complaint with the relevant supervisory authority.

In Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP).

12. Data Security

Appropriate technical and organizational measures are used to help protect personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or storage is completely secure.